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Privacy Policy

Last updated: September 28, 2026

White Wolf Shepherds ("we," "us," or "our") operates whitewolfshepherds.com. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or communicate with us, including through our website chat widget and SMS messaging program.

Information We Collect

Depending on how you interact with us, we may collect:

  • Contact information such as your name, email address, and mobile phone number
  • Messages you send through our website chat widget
  • Information you voluntarily provide about your interest in our puppies or services
  • Technical information such as browser type, device type, and pages visited

How We Collect Information

We collect information when you voluntarily provide it through our website forms, application flow, appointment flow, or our chat widget powered by LeadConnector (GoHighLevel). Depending on the interaction, you may provide your name, email address, mobile phone number, location, and information about your interest in our puppies.

Providing a phone number in an application, inquiry, or appointment form does not by itself enroll you in promotional or marketing text messages. Marketing SMS consent is collected separately through an explicit optional opt-in, such as the marketing consent checkbox in our chat experience. We do not combine marketing consent with transactional or service-related communications.

SMS and Text Messaging

If you opt in to receive marketing text messages from White Wolf Shepherds, we may send you promotional messages such as special offers, discounts, event announcements, and updates about available puppies or litters.

  • Message frequency varies.
  • Message and data rates may apply.
  • Consent to receive marketing texts is not a condition of purchase.
  • You may opt out at any time by replying STOP to any message.
  • For help, reply HELP or contact us using the information below.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries about our puppies and breeding program
  • Send marketing or promotional messages you have opted in to receive
  • Provide customer support and follow up on your requests
  • Improve our website and services
  • Comply with legal obligations

How We Share Information

We do not sell your personal information. We may share information with service providers that help us operate our website and communications, including LeadConnector (GoHighLevel) for chat and messaging services. These providers are permitted to use your information only as needed to perform services on our behalf.

Your Choices

  • SMS opt-out: Reply STOP to any marketing text message to unsubscribe.
  • SMS help: Reply HELP for assistance.
  • Forms and chat: You choose what information to share through our website forms and chat widget.

Data Security

We use reasonable administrative, technical, and organizational measures to protect your information. No method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was most recently revised.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

See also our Terms of Service.